Research Article

Dropout and Adherence in Distance Versus In-person Therapy

Weiyi ZhongThe University of British Columbia*

* Corresponding author: [email protected]

Abstract

Psychotherapy is traditionally performed in person. However, since the COVID-19 epidemic, distance therapy has become increasingly popular as a more practical option. This article aims to review and compare the characteristics and differences between distance and in-person psychotherapy in terms of dropout and adherence rates, through a literature review and cross-study comparisons. The main finding from this study is that a sense of responsibility, regular habits and therapeutic alliances all play essential roles in the continuous participation of clients in both modes. The difference lies in the fact that distance therapy is flexible and accessible, but it is more prone to early interruption or insufficient interaction. In-person therapy relies on fixed times and places, as well as non-verbal communication and immediate feedback to promote adherence. This paper aims to deepen the understanding of the psychotherapy process through a thorough analysis of dropout and adherence in the two counselling models. This study also provides therapists and institutions with insight regarding improvement strategies to reduce dropout and enhance the long-term engagement of clients.

Keywords: dropout; adherence; distance therapy; in-person therapy; counselling
Published: November 5, 2025
DOI: 10.54254/2753-7064/2025.HT29048
Volume: CHR Vol.93
pp. 126-134
Download PDF

References

  1. Franchini, C., Sciabica, G. M., Morelli, M., Chirumbolo, A., Andreassi, S., Speranza, A. M., & Fortunato, A. (2025). A profile analysis of university counselling service dropout and non‐dropout students: The Role of Epistemic Trust and personality traits. Counselling and Psychotherapy Research, 25(2). https: //doi.org/10.1002/capr.70027
  2. Dever, J. (2022). The Effects of the COVID-19 Pandemic and Teletherapy on Psychotherapy Attendance Rates in a College Counseling Center Population. Southern Illinois University at Edwardsville.
  3. Hellstern, R. B., & Robinson, W. D. (2023). The impact of covid-19 and telehealth services on attrition rates in psychotherapy. Contemporary Family Therapy, 45(3), 253–264. https: //doi.org/10.1007/s10591-023-09661-0
  4. Beckham, E. E. (1992). Predicting patient dropout in psychotherapy. Psychotherapy: Theory, Research, Practice, Training, 29(2), 177–182. https: //doi.org/10.1037/0033-3204.29.2.177
  5. Kullgard, N., Holmqvist, R., & Andersson, G. (2022). Premature dropout from psychotherapy: Prevalence, perceived reasons and consequences as rated by clinicians. Clinical Psychology in Europe, 4(2). https: //doi.org/10.32872/cpe.6695
  6. Murphy, S. T., Garcia, R. A., Cheavens, J. S., & Strunk, D. R. (2022). The Therapeutic Alliance and dropout in cognitive behavioral therapy of depression. Psychotherapy Research, 32(8), 995–1002. https: //doi.org/10.1080/10503307.2021.2025277
  7. Martins, D. S., Viduani, A., Dreher, C. B., Salum, G., & Manfro, G. G. (2025). Examining therapeutic alliance, adherence, and dropout in brief telepsychotherapy: A qualitative study. Journal of Counseling Psychology. https: //doi.org/10.1037/cou0000806
  8. Hatchett, G. T., & Park, H. L. (2003). Comparison of four operational definitions of premature termination. Psychotherapy: Theory, Research, Practice, Training, 40(3), 226–231. https: //doi.org/10.1037/0033-3204.40.3.226
  9. APA Dictionary of Psychology. American Psychological Association. https: //dictionary.apa.org/
  10. Khazaie, H., Rezaie, L., Shahdipour, N., & Weaver, P. (2016). Exploration of the reasons for dropping out of psychotherapy: A qualitative study. Evaluation and Program Planning, 56, 23–30. https: //doi.org/10.1016/j.evalprogplan.2016.03.002
  11. O’Keeffe, S., Martin, P., Target, M., & Midgley, N. (2019). 'I just stopped going’: A mixed methods investigation into types of therapy dropout in adolescents with depression. Frontiers in Psychology, 10, 75. https: //doi.org/10.3389/fpsyg.2019.00075
  12. McGovern, C., Athey, A., Beale, E. E., Overholser, J. C., Gomez, S. H., & Silva, C. (2024). Who will stay and who will go? Identifying risk factors for psychotherapy dropout. Counselling and Psychotherapy Research, 24(4), 1432–1441. https: //doi.org/10.1002/capr.12783
  13. Mohr, D. C., Ho, J., Duffecy, J., Reifler, D., Sokol, L., Burns, M. N., Jin, L., & Siddique, J. (2012). Effect of telephone-administered vs face-to-face cognitive behavioral therapy on adherence to therapy and depression outcomes among primary care patients. JAMA, 307(21). https: //doi.org/10.1001/jama.2012.5588
  14. Fernández-Regueras, D., Calero-Elvira, A., & Guerrero-Escagedo, M. C. (2023). Comparison of clinical indicators between face-to-face and videoconferencing psychotherapy: Success, adherence to treatment and efficiency. Behavioral Psychology/Psicología Conductual, 30(3), 543–562. https: //doi.org/10.51668/bp.8323306n
  15. Buyruk Genç, A., Amanvermez, Y., Zeren, Ş. G., & Erus, S. M. (2019). Early separations: Dropout from online and face-to-face counseling. Pegem Eğitim ve Öğretim Dergisi, 9(4), 1001–1030. https: //doi.org/10.14527/pegegog.2019.032
  16. World Health Organization. (2022). World mental health report: Transforming mental health for all. World Health Organization.