Research Article

'Interpersonal Defamiliarization': Social Pain and Trust Crisis in Relational Society - Based on Digital Media Communication Field

Na LiHuazhong University of Science and Technology*

* Corresponding author: [email protected]

Abstract

With the multi-faceted penetration of digital media, the traditional mode of interpersonal communication is undergoing profound changes. The widespread use of social platforms and instant messaging tools has made people's communication more convenient, but it has also brought about emotional alienation and a crisis of trust. This study explores the phenomenon of 'interpersonal defamiliarization', especially the construction of interpersonal relationships and the formation mechanism of trust in the field of digital media communication, aiming to provide a theoretical basis and practical enlightenment for coping with social pain and trust reconstruction in digital social interaction. Through literature analysis, this paper finds that the mismatch between virtual identity and real identity in the digital communication environment, as well as information distortion, symbolization, instrumentality and other factors in social networks will have a direct or indirect impact on the establishment of trust. In the new media environment, trust reconstruction is a multi-level systematic project, which must rely on the coordination of institutional arrangements, social and cultural atmosphere and individual practice.

Keywords: Defamiliarized; Social pain; Trust crisis; Digital field
Published: November 5, 2025
DOI: 10.54254/2753-7064/2025.KM29009
Volume: CHR Vol.92
pp. 25-29
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