Research Article

Cultural Differences in Fan Behavior: A Case Study of the "227 Incident"

Yueqi YaoBeijing Forestry University*

* Corresponding author: [email protected]

Abstract

With increasing globalization and the advancement of information technologies, cultural phenomena are no longer confined within national borders. One such phenomenon is fan culture, particularly prominent in China and the West, yet manifesting with significant differences. Among them, the “227 incident” has aroused wide attention from all circles of Chinese and Western society. Chinese people generally believe that Xiao Zhan, as a public figure, did not play a positive role in guiding fans in this incident, which resulted in the public anger of the masses and was criticized by the society. On the contrary, there is no such phenomenon in the West that stars guide their fans and are responsible for their fans. The analysis results found that this phenomenon is influenced by multiple factors. This paper examines the "227 Incident," a major fan-related controversy in China, to highlight the contrasting expectations and social dynamics surrounding celebrity behavior and fan responsibilities in both cultures. Using Hofstede’s Cultural Dimensions and theories of interpersonal relationships, this study explores how collectivism and individualism shape public expectations and responses to celebrity-related incidents.

Keywords: Fan culture; 227 Incident; Hofstede’s cultural dimensions; Collectivism; Individualism
Published: July 11, 2025
DOI: 10.54254/2753-7064/2025.LC25030
Volume: CHR Vol.72
pp. 75-79
Download PDF

References

  1. Jia, B., et al. (2021) 'Transformation of fan culture under the influence of social media, ' Advances in Social Science, Education and Humanities Research, 615, p. 2173.
  2. Peng, Z., et al. (2022) From “Fans for Idols” to “Fans for Nation”: Review on fandom nationalism in China. journal-article.
  3. Hofstede, G. (2011). Dimensionalizing Cultures: The Hofstede Model in Context. Online Readings in Psychology and Culture, 2(1). https: //doi.org/10.9707/2307-0919.1014
  4. Guo, Y. et al. (2018) 'Interpersonal relations in China: Expatriates’ perspective on the development and use of guanxi, ' International Business Review, 27(2), pp. 455–464. https: //doi.org/10.1016/j.ibusrev.2017.09.012.
  5. Du, J. and Wang, D.-N. (2009) 'Person-Environment fit and Creativity: the moderating role of collectivism, ' Acta Psychologica Sinica, 41(10), pp. 980–988. https: //doi.org/10.3724/sp.j.1041.2009.00980.
  6. Brown, W.J., Basil, M.D. and Bocarnea, M.C. (2003) 'Social influence of an international celebrity: Responses to the death of Princess Diana, ' Journal of Communication, 53(4), pp. 587–605. https: //doi.org/10.1111/j.1460-2466.2003.tb02912.x.
  7. Mao, Y., Peng, K.Z. and Wong, C.-S. (2012) Indigenous research on Asia: In search of the emic components of guanxi, Asia Pacific Journal of Management. journal-article, pp. 1143–1168. https: //doi.org/10.1007/s10490-012-9317-5.