Research Article

The Impact of Remote Work on Workplace Loneliness During and after COVID-19: A Literature Review

Xinyi WuUniversity of Toronto*

* Corresponding author: [email protected]

Abstract

The COVID-19 pandemic has significantly transformed work practices, making remote work a mainstream operation rather than an option. This literature review investigates the complex relationship between remote work and workplace loneliness during and post-COVID-19. The review synthesizes findings from 13 empirical studies published between January 2020 and July 2024. Remote work offers flexibility, reduces commute times, and increases feelings of loneliness due to reduced social interactions. Key factors moderating this impact include social support, communication technologies, job demands, and job control. The review highlights the importance of robust social support systems and advanced communication tools to mitigate loneliness. It emphasizes the need for longitudinal research to understand the long-term effects of remote work on workplace loneliness. Practical insights for organizational leaders are provided to design remote work policies that enhance employee well-being and engagement.

Keywords: Remote work; Workplace loneliness; COVID-19; Social support; Communication technologies
Published: August 31, 2024
DOI: 10.54254/2753-7064/39/20242253
Volume: CHR Vol.39
pp. 250-257
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